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FAQ
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What age does Crescendo Daycare service?19th months - 12 years old
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Do you accept the Affordable Child Care Benefit (Subsidy)?Yes. We will apply for Child Care Affortability Grant for all registered children. Parents will apply for Child Care Subsidy online through the website here: https://applychildcaresubsidy.alberta.ca/
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What is the ratio in your classroom?Allegro 19-35 months - 1:6 Presto Junior 3-4 years old - 1:8 Presto Senior 4-5 years old - 1:10 Rubato School age: 1:15
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Do you offer snacks or hot lunches for students?Yes. 2 snacks are included. Hot lunch is available at an affordable rate.
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What are the closure dates?The Centre is open Monday – Friday between 7:00am – 5:45pm. The Centre is closed on the following days: New Year’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Heritage Day, Labour Day, Thanksgiving, Remembrance Day, Christmas Eve, Christmas Day, Boxing Day and New Years Eve Day. If any of the statutory holidays fall on a Saturday or Sunday, the Centre will close on the immediately following workday in recognition of that holiday. We're dedicated to providing the best care and developmental opportunities for your child. That's why we hold 8 staff meetings and non-operational times throughout the year, during which we close at 3 pm. Additionally, we are closed for a full day once a year. This time allows our educators to focus on enhancing their skills and knowledge, which ultimately helps them deliver the highest-quality care to your child. Thank you for understanding the importance of this non-operational time. Parents will be notified of these early closure days and of the full day PD closure at least one month in advance. Any changes to operational hours will be announced to families.
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Is there a reduction in fees if my child is away due to sickness, family holidays or vacation?Child care fees are due on the 1st day of the month. Refunds or credits are not given for "sick" days, holidays, or any other absences.
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Is there a registration fee?$200/child, non-refundable or transferable
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What is your withdrawal policy?To cancel your service, please send a written notice or an email by the 1st day of the month, regardless if the 1st was a weekend or holiday. The cancellation will be effective at the end of the same month, no exceptions. If you have any questions, please ask us now.
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Do you allow screen time?Our Allegro and Presto groups does not has screen-time or technology block scheduled in the program. Our Rubato group is allowed to use their electronic gadgets for school work. Rubato group also has movie session twice a month. We will inform parents in advance of those dates.
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Do I need to pay a deposit?To hold a spot, we will require a $500 deposit (refundable 3 months before the registered start date). This deposit will be applied towards the first month's fee.
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Can I book a tour?Yes! Please send us an email at crescendo_LH@outlook.com
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What are the school hours?Our hours are 7am - 5.45pm, Mon - Fri
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